Foodservice Motivational Keynote Speaker

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Employee Engagement TIPS that work in Foodservice

FIVE Daily Dopamine Hits for Employee Engagement Tips in Foodservice!

In this very brief article, I will provide  five very simple Employee Engagement Tips to help you build your foodservice team and customer engagement. As a humorous motivational foodservice keynote speaker, I like to speak to Micro-Goals- Micro-Goals that any foodservice or QRS team can benefit from.

Five Employee Engagement Tips to help you generate FIVE hits of dopamine each day that will not only help you to feel better but those around you also. Those Micro-Goals spell the acronym CHAPS, which is not a very difficult word to remember, now is it, chaps? (and chapesses!)

Five Foodservice Micro-Goals to build Engagement and Employee Satisfaction

C – Compliment one person today. (SEE Employee Engagement article on The Power of a Compliment).

H – Hear ‘Thank You’ (See more on Employee Engagement TIp “Hear”).

A – Address colleagues / customers with their name (See how this improves Employee Engagement).

P – Positive words create positive impact

S – Smile – as in, Put a smile on someone’s face.

Now, you might already be utilizing some of these ideas, but the reason why I suggest you specifically set these CHAPS elements AS GOALs is because when you implement them you will feel better because you have achieved a Micro-Goal which generates the dopamine and quite likely encourages you to repeat the exercise in the future. The other truly positive factor about these Micro-Goals is that each of them will help to build a better relationship between you and your colleagues / customers / vendors etc. It is a genuine Win-Win

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Humorous Motivational Foodservice Speaker on Micro-Goal 1

Compliment One Person today.

Here’s a few questions to get the ball rolling!

Is it fair to say that when you receive a compliment from a superior or peer, you feel more motivated and engaged?

Is it also fair to say that when you receive a compliment it generally enhances your perception of the person that provided the compliment?

You’ve probably answered “Yes” to both of those questions.

Now, let’s flip the questions so that it is now you who is providing the compliment.

Is it fair to say that when you compliment a work colleague, that colleague is likely to feel more motivated and engaged?

Is it also fair to say that when you compliment a work colleague, it is likely to enhance their perception of you?

Again, you probably answered “Yes.”

So, here is the first basic step that you can take to improve employee engagement and morale. Set yourself a Micro-Goal that “I will compliment one person today.”

When you compliment that one person, what happens? You realize “Hey, I’ve achieved my goal” and ……. the dopamine kicks in. You feel better. But what about the person you have complimented. They obviously will feel better and happier also. It is a win-win situation.

Foodservice / QSR Speaker on Micro-Goal 2

Hear the words “Thank You”

The idea here is that I will do something specific and deliberate for a colleague or customer today that will generate a “Thank You.” Once you hear that “Thank You” you hear yourself saying “I’ve achieved my goal” and Voila! Dopamine. You feel good, but you can be reasonably sure that the person you have helped is grateful and appreciative and likely to reciprocate at some stage.

Foodservice Motivational Speaker on Micro-Goal 3

Address Colleagues / Customers with their name

Unless your name is Bob, it is quite likely that your name has been mis-spelled at some stage. (Don’t get me started on the number of people who spell “Conor” incorrectly. Dear reader, we could not afford two ‘n’s back in Ireland!) You also probably get annoyed when someone calls you by an incorrect name.

I would argue that the most impactful word in the vocabulary of the person who is speaking to you is your name. The most impactful word you can use when speaking to a customer / employee / Vendor is that person’s name. It immediately helps you connect better with that person.

And ……….. when you hear yourself achieving your goal by mentioning a person’s name in conversation, well……. you’re going to feel better because of goal achievement AND the person you are speaking to will feel a stronger, more visceral connection to you simply because you used the most impactful word.

Chicago Based Foodservice Speaker on Micro-Goal 4

Use Positive Words in Conversation

Some people just make you feel good. Some people don’t! Words and phrases are really important in generating a good work atmosphere and environment. Set yourself a Micro-Goal that in conversation today, you will deliberately and intentionally drop in positive words or phrases. It will change the conversation and how people see you as once again, you generate another dopamine hit that benefits not just you but your colleagues.

Humorous Motivational QSR Speaker on Micro-Goal 5

Smile

The Micro-Goal here is not for you to smile but for you to put a Smile on someone’s face. (Guess what reaction a compliment would generate?) You know what happens when you see someone smile. That’s right. You Smile also. Again a win-win situation, CHAPS!

So there you have it. Five Micro-Goals that you can achieve every day that will help you feel better and just as importantly your colleagues / customers feel better.

Be intentional. Decide you will implement CHAPS and you can change your workplace and the level of employee engagement and customer satisfaction. Best of luck, CHAPS (and chapesses!)

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