IrishmanSpeaks on Employee Retention TIPS and the Power of Micro-Goals.

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You Can NOT Substantially Improve Employees Net Worth

You CAN Improve Employees’ SELF Worth

Conor Cunneen – IrishmanSpeaks

Motivational Keynote Speaker

Employee Engagement / Employee Retention 

What Clients Say about Employee Engagement Speaker – IrishmanSpeaks Conor Cunneen

“The Results were Amazing.”                

“When I arrived at the plant it was obvious that there were talented people in leadership positions but the team was going in different directions.  A lot of finger pointing as well as lack of follow through on key performance indicators.  The team needed focus.  The Lansing plant was selected to go through a new process for employee engagement from Conor.

Sessions were held at all levels of the organization with follow up in meetings, in daily interactions, etc.  The results were amazing.  Team members, leaders, and leads all embraced the principals and practice them daily.   The benefits became obvious as retention increasd by 15-20%,  productivity increased as well in several categories.  This was a game changer.  These types of programs can spike and loose effectiveness over time, but that has not been the case.  The team continues to embrace the principals and employees feel more like the team I always knew they could be.  I strongly recommend Conor’s program as the way to create synergy to obtain performance through teamwork.

It worked for us and it can work for you as well.” 

Employee Retention Keynote Speaker on:

Your Attitude will determine Employee Engagement & Retention

 

Keynote Speaker Conor Cunneen on how Dopamine can impact Employee Engagement and Employee Retention

 

It’s probably fair to say that everyone can benefit from employee engagement tips to improve people, performance and productivity.

When I ask my audiences at keynote or seminars to describe how they feel when they achieve a goal, I regularly get words like “Positive, Upbeat, Happy, Satisfied, Motivated.”

Most of the answers obviously suggest a positive emotion although I sometimes hear words like “Relieved” or “Surprised.” To be honest, I get a little sad when I hear those latter responses as it seems to suggest a real lack of confidence and self-belief in the responder

For the vast majority of my audience, the reason why we experience these positive emotions is because of a chemical in the brain knows as Dopamine. Dopamine is often referred to as the feel good chemical. When something positive happens to us e.g. like achieving a goal, our kid gets great school grades, you win $50 in the lottery, the brain ‘rewards’ you by generating dopamine which makes you feel good / upbeat for a period of time.

Employee Engagement Tips to BOOST Employee Retention

FIVE Daily Dopamine Hits for Employee Engagement Tips!

In this article, I will provide you five very simple Employee Engagement Tips in the form of Micro-Goals. Five Employee Engagement Tips to help you generate FIVE hits of dopamine each day that will not only help you to feel better but those around you also. Those Micro-Goals spell the acronym CHAPS, which is not a very difficult word to remember, now is it, chaps? (and chapesses!)

Implementation of this CHAPS concept can have a dramatically positive effect on Employee Engagement and Employee retention. 

The Micro-Goals relate to:

C – Compliment one person today. (SEE Employee Engagement article on The Power of a Compliment).

H – Hear ‘Thank You’ (See more on Employee Engagement TIp “Hear”).

A – Address colleagues / customers with their name (See how this improves Employee Engagement).

P – Positive words create positive impact

S – Smile – as in, Put a smile on someone’s face.

Now, you might already be utilizing some of these ideas in your employee engagement and retention efforts, but the reason why you set these CHAPS elements AS GOALs is because when you implement them and achieve the goal, you will feel better.

Why? Because Goal Achievement generates dopamine – the feel good chemical –  and quite likely encourages you to repeat the exercise in the future. The other truly positive factor about these Micro-Goals is that each of them will help to build a better relationship between you and your colleagues / customers / vendors etc. It is a genuine Win-Win

engaging-virtual-master-of-ceremonies-emcee for safety conference

Micro-Goal 1 for Employee Engagement

Compliment One Person today.

Here’s a few questions to get the ball rolling!

Is it fair to say that when you receive a compliment from a superior or peer, you feel more motivated and engaged?

Is it also fair to say that when you receive a compliment it generally enhances your perception of the person that provided the compliment?

You’ve probably answered “Yes” to both of those questions.

Now, let’s flip the questions so that it is now you who is providing the compliment.

Is it fair to say that when you compliment a work colleague, that colleague is likely to feel more motivated and engaged?

Is it also fair to say that when you compliment a work colleague, it is likely to enhance their perception of you?

Again, you probably answered “Yes.”

So, here is the first basic step that you can take to improve employee engagement and morale. Set yourself a Micro-Goal that “I will compliment one person today.”

When you compliment that one person, what happens? You realize “Hey, I’ve achieved my goal” and ……. the dopamine kicks in. You feel better. But what about the person you have complimented. They obviously will feel better and happier also. It is a win-win situation.

Micro-Goal 2

Hear the words “Thank You”

The idea here is that I will do something specific and deliberate for a colleague or customer today that will generate a “Thank You.” Once you hear that “Thank You” you hear yourself saying “I’ve achieved my goal” and Voila! Dopamine. You feel good, but you can be reasonably sure that the person you have helped is grateful and appreciative and likely to reciprocate at some stage.

Micro-Goal 3

Address Colleagues / Customers with their name

Unless your name is Bob, it is quite likely that your name has been mis-spelled at some stage. (Don’t get me started on the number of people who spell “Conor” incorrectly. Dear reader, we could not afford two ‘n’s back in Ireland!) You also probably get annoyed when someone calls you by an incorrect name.

I would argue that the most impactful word in the vocabulary of the person who is speaking to you is your name. The most impactful word you can use when speaking to a customer / employee / Vendor is that person’s name. It immediately helps you connect better with that person.

And ……….. when you hear yourself achieving your goal by mentioning a person’s name in conversation, well……. you’re going to feel better because of goal achievement AND the person you are speaking to will feel a stronger, more visceral connection to you simply because you used the most impactful word.

Micro-Goal 4

Use Positive Words in Conversation

Some people just make you feel good. Some people don’t! Words and phrases are really important in generating a good work atmosphere and environment. Set yourself a Micro-Goal that in conversation today, you will deliberately and intentionally drop in positive words or phrases. It will change the conversation and how people see you as once again, you generate another dopamine hit that benefits not just you but your colleagues.

Micro-Goal 5

Smile

The Micro-Goal here is not for you to smile but for you to put a Smile on someone’s face. (Guess what reaction a compliment would generate?) You know what happens when you see someone smile. That’s right. You Smile also. Again a win-win situation, CHAPS!

So there you have it. Five Micro-Goals that you can achieve every day that will help you feel better and just as importantly your colleagues / customers feel better.

Be intentional. Decide you will implement CHAPS and you can change your workplace and the level of employee engagement and customer satisfaction. Best of luck, CHAPS (and chapesses!)

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