Creating a Great Brand Experience with that ET Moment

Adding humor to your speech - pondering on it

Written by Conor Cunneen

Published April 5, 2016

Wondering how to create a great brand experience? Speaking recently at a Healthcare conference I referenced what I referred to as the ET moment – that Emotional Transaction that occurs when you are providing not just a product but an experience.

The short video below should get you thinking about the type of Brand Experience you create. The better you and your team are at creating that Emotional Transaction, the more likely you are to wow your customers and generate repeat business.

Hope you enjoy and find useful.

Conor Cunneen is a Chicago based motivational business speaker and award winning humorist whose mission is to Improve People, Performance and Productivity.

Looking for a Chicago based speech writer, communications coach or inspirational keynote speaker, then PHONE Conor at 630 661 1220 or you can complete the following form. Cheers!

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